Accessibility Statement

Scope
This statement applies to the website www.heatflow-official.com and all associated subpages (hereinafter referred to as “the Website”).
Responsible entity: HeatFlow.

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Our Goal
We aim to make our content accessible to as many people as possible, following the EN 301 549 standard and the WCAG 2.1 guidelines at Level AA.

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Compliance Status
The website is partially compliant with WCAG 2.1 Level AA.

Non-accessible content (examples):

• Certain text–image or button contrasts may occasionally fall below minimum values.

• Videos/Reels may currently not include subtitles.

• Keyboard navigation and visible focus indicators are being continuously improved.

• Alternative texts for images and icons are being added and refined step by step.

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Planned Improvements

• Subtitles/transcripts for all new video content.

• Consistent focus styles and sufficient color contrast.

• Complete alternative text for product and logo images.

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Feedback & Contact
If you encounter any accessibility barriers or require information in another format, please contact us:
Email: heatflow.official@gmail.com
We typically respond within 14 days.

 

Technical Requirements
This website is optimized for modern browsers (e.g., Chrome, Safari, Firefox, Edge) and mobile devices.
Please enable JavaScript and allow functional cookies to ensure full functionality.

 

Creation Method & Date
This statement was created on September 6, 2025, based on a self-assessment (manual reviews and automated tests), and is regularly updated.

 

Status of this Statement
September 6, 2025